Collect
Collect new orders automatically from a connected order mailbox. Email and PDF files can also be imported when needed.
Sales order automation for B2B
Orders from
email and PDF.
FRB Collect provides order processing software for wholesalers and other B2B businesses. It structures product orders from email and PDF, matches line items against your product catalogue and makes exceptions easier to review before export.
Human reviewCustomer data kept separateNo direct ERP submission
FRB / COLLECTPilot environment
SeptemberOrder overview
•••Received48this month
Needs review06requires review
Approved42ready to export
Illustration using sample data. No customer data is shown.
Built for businesses that still receive orders by email.
EmailPDFReviewCSV
Less manual work
Orders organised.
A calmer workflow.
When orders arrive in different emails and documents, time goes into finding, interpreting and entering the details. FRB brings this into one controlled process designed to reduce manual order entry.
The system suggests; a person decides. Every order must be approved before it moves on.
How FRB Collect works
A clear path from order to export.
A controlled workflow for orders currently handled by hand.
Review
View the original alongside the order draft. Check the customer, products, quantities and alerts.
Export
Approved orders can be downloaded as CSV, Excel or FRB XML for further processing. Import into your existing system must be agreed and checked.
Important during the pilot
FRB does not send orders directly to an ERP or accounting system. Gmail collection is enabled by agreement, and Google verification is addressed before regular customer onboarding. Read how controlled order automation works.
Clearly defined scope
Built for real documents.
Clear about its limits.
Supported today
- Email files with plain text or HTML text
- Text PDFs and scanned PDFs with legible printed text
- CSV and Excel orders (.xlsx with one sheet and no formulas), PNG and JPG
- XML import: FRB XML v1 and line items from UBL Order
- Product catalogue input as CSV; approved orders exported as CSV, Excel or FRB XML v1
Requires manual handling
- Unclear scans and handwriting
- Word attachments and Excel files with formulas or multiple sheets
- Unknown products or unexpected order layouts
Maximum file size is 10 MB. PDF reading is limited to 100 pages, including up to 20 scanned pages within the time limit. Check OCR product codes and quantities against the original. Support for your actual documents is assessed during the pilot.
Security and responsibility
Review should be visible, never assumed.
Customer accounts are separated. The operations panel shows technical status without other companies’ order contents or product lists.
FRBReview before export
How is information protected?
The portal uses HTTPS. Stored source text and email access are encrypted by the application. Portal passwords are stored as one-way password hashes. IMAP credentials are stored encrypted for automatic collection.
What email access is required?
FRB can read from the inbox or a selected folder or label, and does not send, change or delete email. Gmail and Microsoft use provider authorisation; supported IMAP providers use encrypted stored credentials. Prefer a dedicated order mailbox.
What is agreed before the pilot starts?
The service runs on Railway, with web, worker and database services in Amsterdam. The pilot uses your company’s real orders. A data processing agreement, subprocessors, retention, deletion and support are agreed before the pilot starts.
A limited pilot
Let your own orders show whether FRB adds value.
We start with an agreed set of documents and assess handling, corrections and export quality together.
Ask about a pilot Please do not send customer documents in your first email.See how FRB works in practice
For pilot companies
Your workspace is ready when you are.
Sign in with the account to which you were invited.
Secure sign-in
Welcome back
Insights – learn about FRB Collect
Need help? Email support@frbcollect.com.